If the product is in stock, we usually pack and process orders the same day or the next business day after they come in. Orders placed over the weekend will be processed on Monday. We ship directly from our Albany, Georgia warehouse via USPS, so you can expect efficient and reliable delivery. For most orders, tracking numbers will be available within 1-2 business days. If you haven't received a tracking number after 7 business days, please email us at eric@autilove.com.

All prices on our site are listed in USD.

We offer a 100% satisfaction guarantee! If the product arrives defective or damaged, you can return it within 30 days for a full refund. Please note that you'll need to cover the cost of return shipping. Once we receive the product, we’ll issue a full refund for your original purchase. Be sure to include your name and order number in the return shipment. To start a return please email eric@autilove.com.

Note: If your package is still in transit, please wait for it to arrive before initiating a return.

Yes, you can cancel your order as long as it hasn’t shipped yet. Simply email us at eric@autilove.com. If the item has already been sent, you can still return it using our easy return process to receive a full refund.

If you realize there's an error in your shipping address, reply to your order confirmation email or reach out to us at eric@autilove.com within 24 hours. We can update the address within this timeframe. Unfortunately, we can't make changes after 24 hours or once the package has shipped.

Since we ship directly from our Albany, Georgia warehouse, U.S. shipping typically takes 2-5 business days once the order is processed. Orders are usually packed and shipped on the day they’re received or the next business day (or Monday, if received over the weekend).

We actively seek partnerships with organizations that align with our mission to support families and children in need. Through collaborations with local and national organizations, we host events, provide resources, and raise awareness for meaningful causes. If you're interested in partnering with us, please contact us at eric@autilove.com.

Yes! We’re excited to offer volunteer opportunities for those who want to get involved and support our mission directly. Volunteers assist with events, outreach, and community partnerships. If you’re interested in joining us, please email eric@autilove.com to learn about current opportunities.

We're always looking for passionate individuals who believe in our mission to become brand ambassadors. Representing Auti Love means sharing our message, supporting our cause, and inspiring others to make a difference. If you’re interested, please contact us at eric@autilove.com to apply for our Ambassador Program.

Absolutely! Auti Love products are available at partner stores across the United States, as well as at our flagship store, HIB, in Albany, Georgia. To find a store near you, please visit our Store Locator page for the most up-to-date locations and to experience our collection in person.

We’re committed to making a difference with every purchase. A portion of each sale goes directly to programs that support families and children in need, funding essential resources, support initiatives, and community events. If you’d like more details, please reach out to us at eric@autilove.com.